Advanced Customer Service

Master advanced customer service with this 8-hour comprehensive course. Learn customer experience design, service recovery, managing difficult situations, and building customer loyalty.

Customer experience design / Advanced service recovery / Managing difficult customers / Building customer loyalty / Service standards / Emotional intelligence in service / Creating wow moments / Service metrics

Enroll online at cipcm.com/enroll or contact our enrollment team at info@cipcm.com.

Customer service managers, team leaders, service excellence professionals, hospitality managers