CS-EXC-16H-OFF
Short Course
Complete Service Leadership
16 Hours
6 Modules
About This Course
Become a service leader with this comprehensive 16-hour program. Master customer experience strategy, service transformation, building service cultures, and leading world-class customer service organizations.
What You Will Learn
Complete service mastery / CX strategy development / Service transformation / Building service culture / Service design / Digital customer service / Omnichannel service / Service innovation / Customer analytics / Building service teams / Service leadership / Creating service legacy
How to Take Admission
Enroll online at cipcm.com/enroll or contact our enrollment team at info@cipcm.com.
Who Should Attend
Customer service directors, CX leaders, hospitality leaders, retail managers, service transformation leaders
Ready to Start Learning?
Join thousands of students advancing their careers with this course.
Enroll NowCourse Fee
400,000(MMK)
Course Details
Course CodeCS-EXC-16H-OFF
Duration16 hours
Access ModeOFFLINE
LanguageMY
LevelCustomer Service Hospitality & Retail
Modules6